Helpdesk - Sale |
This module allows the Helpdesk user to create sales orders from a ticket and tickets from a sales order. |
Helpdesk Ticket to Task |
This module will improve Ticket and Task functionality: allow to add multiple tasks for one Ticket and allow to add multiple tasks for one Ticket |
Helpdesk Team Assigned Tickets |
This module adds a field that counts the number of assigned tickets for a helpdesk team and places the link under the field that counts the number of unassigned tickets. Also adds search filter to filter for assigned tickets. |
Helpdesk Ticket Type Default Priority |
This module allows you to set a default priority on the ticket based on its type. |
Helpdesk Resolution |
This module allows the helpdesk user to store the resolution of a ticket. |
Helpdesk - Parent Ticket |
This module allows the helpdesk user to set a parent-children relationship between helpdesk tickets. |